Shipping policy

Shipping and delivery policy

Shipping and delivery policy is a set of terms and requirements that define the process of shipping and delivering products to the customer.


  • Shipping and delivery time is from 3 to 7 working days to all cities in Saudi Arabia.
  • Shipping and delivery period within one working day for the city of Riyadh only.
  • Upon purchase, the shipment number and tracking link will be sent by SMS to the customer by the shipping service provider.
  • For any inquiries regarding the date of receipt or delay of the order, the customer must contact the shipping service provider directly.
  • The customer cannot receive the order himself or deliver the returned products to Zamil Lighting warehouses.